Terms & Conditions

Last Updated: 10/11/2023

Welcome to Maxcommerce (“we”, “our”, “us”). By accessing or using our e-commerce platform, website, mobile app, or any related services (the “Services”), you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please discontinue use of our Services.

1. Eligibility

To use our Services, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction.
  • Have the legal capacity to enter into binding agreements.
  • Use the Services in compliance with all applicable laws and regulations.

2. Accounts & Registration

You may be required to create an account to access certain features of our Services. You agree to:

  • Provide accurate, complete, and updated information.
  • Maintain the confidentiality of your account credentials.
  • Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Orders & Payments

3.1 Order Acceptance

Submitting an order does not guarantee acceptance. We may cancel or refuse orders due to:

  • Product availability
  • Errors in pricing or product details
  • Suspicion of fraudulent activity
  • Violation of these Terms

3.2 Pricing

All prices shown on our platform are subject to change without notice.

3.3 Payment

By placing an order, you authorize Maxcommerce and its secure third-party payment processors to charge your selected payment method for the total amount displayed at checkout.

4. Shipping & Delivery

Shipping times and fees vary depending on your location and selected shipping method. Estimated delivery times are not guaranteed. We are not responsible for delays caused by third-party carriers, customs, natural events, or incorrect address information provided by customers.

5. Returns, Refunds & Exchanges

Our return and refund policies may vary by product and region. You may request a return or refund if:

  • The product is defective or damaged
  • You received the wrong product
  • Other conditions within our return policy apply

Refunds are typically issued to the original payment method.

6. Use of the Services

You agree not to:

  • Engage in unlawful, fraudulent, or harmful activities
  • Attempt to bypass security features or gain unauthorized access
  • Copy, modify, or reverse-engineer any part of the Services
  • Upload viruses or harmful code
  • Use the Services for unauthorized commercial purposes

7. Intellectual Property

All content, including text, images, graphics, software, and logos, is owned by Maxcommerce or its licensors. You are granted a limited, non-transferable license for personal, non-commercial use. Reproduction or distribution of any content without written consent is prohibited.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their content, policies, or practices. Use of third-party websites is at your own risk.

9. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis without warranties of any kind. We do not guarantee uninterrupted or error-free operation, accuracy of product descriptions, or compatibility with all devices.

10. Limitation of Liability

To the fullest extent permitted by law, Maxcommerce is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business. Our total liability for any claim will not exceed the total amount you paid for products or services within the last 12 months.

11. Indemnification

You agree to indemnify and hold harmless Maxcommerce, its employees, partners, and affiliates from any claims, damages, or losses arising from your use of the Services or violation of these Terms.

12. Privacy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

13. Changes to These Terms

We may update these Terms at any time. Revised Terms will be posted on this page with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which Maxcommerce operates, without regard to conflict of law principles.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Maxcommerce
[email protected]

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.